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Eddie is dead. Maria is dead. Laura is missing. Angela is still fighting her own battles. James has one mission left inSilent Hill 2, one that will take him across Toluca Lake to the Lakeview Hotel. He needs that videotape, to see what’s on it, and finally figure out what’s going on with Mary.
Nothing is ever that simple though, is it? The Lakeview Hotel is the special place Mary mentioned all that time ago in her letter to James, and it’s where his videotape was left. His final part of Mary. Lakeview Hotel is as much a solution for James as it is his final trial. We’re here to help you overcome it.
Reaching The Lakeview Hotel
Immediately after killing Eddie, James will step out onto the dock of Toluca Lake. There’s nothing much to see here, sosave your game at the nearby red save point, and then hope into the rowboat. James' final journey is about to begin.
You get control of the boat in this section, with the triggers letting James row manually.Your aim is the light through the mist, just like the story Maria told you back in the Moonlight Grove. There’s nothing else to find here right now, so simply row towards the light, careful not to veer off course like the man in the story.
Once you make land, you’re free to explore a limited amount of the grounds of the Lakeview Hotel. There’s not too much to see here, though pick up the Handgun Ammo in the gazebo near the entrance, and weave your way around the right side of the garden to pick up arotten apple. Yes, this will be relevant later.
With this, you can step inside.Pick up the map by the entrancebefore you are shortly treated to a cutscene featuring the one innocent person in Silent Hill.
Opening The Sunrise Wing
After chatting with Laura, she runs off once again, this time in hopes of finding the letter Mary left for James. While it might be nice to find her again, James is purely focused onfinding that videotape, and to do that, he has to enter the Sunrise Wing first.
Starting on the first floor, head to the Check-In desk and save your game. Here, you’ll find a note saying that James' videotape has been stored in the employee section of the first floor. Alongside this is the key to his room, 312, as well as theOrnamental Key. Use the latter to unlock the Music Box, which will be central later on.
TheSunrise Wing Keyis found in the Utility Room, though we’ll be making a few detours along the way. First, head into Cafe Toluca, picking up theHandgun Ammoright outside. Inside, you’ll find aHealth Drink and Room 102 Key. Break the wall to proceed into the Lost And Found.
In Lost and Found, there is a mysterious note as well as some moreHandgun Ammo. You can unlock the door to link back to Check-In. Now we’re going to start exploring the hotel rooms.
At the northern end of the hallway, you’re able to pick up someHandgun Ammo. In Room 102, you’ll find aHealth Drink, a Health Syringe, Rifle Rounds, and Shotgun Shells. Head to Room 104 next, where you’ll findShotgun Shells, Rifle Rounds, and the ‘Aftermath…’ Strange Photo.
Move into Room 106 now, which has someHandgun Ammo. Proceed through the balcony now which links back to Room 103, and pick up theHealth Drinkinside. You can now go to the Utility Room to pick up theSunrise Wing Keyand moreHandgun Ammo.
Before heading upstairs, head down to pick upCleaning Staff Memo #1, which hints that you should go to the Conference Room.
With key in hand, head upstairs and to the right tounlock the Sunrise Wing. Your journey through the second floor has now begun.
Entering The Reading Room Backroom
After entering the Sunrise Wing, immediately head south to enter the Reading Room.Save your gamehere first before doing anything else.
In this room, you will find a very conspicuous painting on the wall that James can examine. You probably already guessed it, but this is part of a puzzle. Around the room, you will find three books -The One Who Soared, Revelations: A New Understanding, and Pride Before The Fall. Pick these up and head to the bookshelf opposite the painting.
In the center of this bookshelf are two spears, tips facing upwards and almost touching. It might not be clear at first, butthis is a flipped and mirrored version of the painting itself. Each of these books, including the one already in the bookshelf, feature an aspect of the painting. The order to solve this puzzle is as follows:
With the books in this order, the bookshelf will open,revealing a secret backroombathed in darkness. There’s not too much you can do here right now, but make sure to pick up the three photos on the bed before you go. These are hints to help you eventually open the suitcase. As your last act in this room,take out the broken light bulb. You won’t get any item, but this is necessary for later.
Collecting The Music Box Figurines
With our goal of opening the suitcase temporarily on hold, we can return to an earlier objective -the music box. This requires the collection of three figurines to place inside it, each of them taken from a fairytale. This will take you most of your time in the Lakeview Hotel to complete as it frequently interweaves with other puzzles.
Snow White
We’ll start with Snow White, as she is the easiest to solve. As with theSunrise Keybefore, we’ll be taking a detour first. The puzzle to get the Snow White Figurine can be found inRoom 202, so skip to there if you don’t mind all the optional items.
Start by leaving the Reading Room, and jump over into the Cloak Room. Pass through into the hall, and immediately go north out on to the balcony. Travel to the eastern edge to pick up someHandgun Ammo. Run down to the opposite end until you enter the Nurse’s Office, where you can find aHealth Drink and the Patient Medical Record.
Back in the main Hall, deal with the various Mannequin enemies and pick up the Room 202 key, as well as theRipe Apple. You don’t actually need the apple, but maybe James will get hungry? Return to the Nurse’s Office and open the door back in the Sunset Wing, and then open the main door to give you a shortcut back to the first floor staircase.
Go to the eastern end of the hallway south of the Nurse’s Office to pick up a someShotgun Shells. By the staircase beside the Nurse’s Office, you can pick up someHandgun Ammo. At the end of the hallway by room 212, you can pick up some Rifle Rounds.
In room 212, interact with the suitcase to trigger aGlimpse of the Past. Leave here and head to the end of the hallway beside room 211 to get someRifle Rounds.
Head back to the Sunrise Wing in the east and enter room 209 to pick up someHandgun Ammo. Next, go to room 206 and climb through the hole in the ground into room 207. Pick up theRifle Roundsand unlock the door.
Next, head down to room 204 to get a Health Drink and Handgun Ammo. Finally, head to the hallway to the north-east of room 202 for someHandgun Ammo.
Finally at room 202, use the room key to get inside and come face to face with thebroken mirror puzzleyou must solve to get the Snow White figurine. Before you being reassembling, read the words behind the broken glass, which reads:
“Mirror, mirror, on the wall,
Who’s the sweetest of them all,
Peel away the shiny skin,
See the rotting flesh within”
A very visual descriptor, this is a hint for what you must do before you begin putting the back together. Remember thatrotten appleyou picked up outside earlier? Place that on the table to proceed. Now, pick up the mirror shard in the back of the room and add it to the pile of other mirror shards. We can now begin the repairing process.
There are six pieces of glass. It’s pretty hard to describe crudely broken pieces of glass, so we’ll go based on how they are laying on the ground. In order, place them as follows
With them all placed, the mirror will warp, signifying you’ve succeeded. Run into room 201 to see theSnow White figurinehaving materialised.
Cinderella
We’re now going to start moving upstairs. As before, we’ll be doing a pretty thorough runthrough. To access Cinderella,you’ll need the fireplace keyfrom the Garden before returning to the third floor Conference Room. There are a few steps in between though, so just bear with us.
We’re going a little roundabout to start. Head up the stairs to the third floor and immediately head south to the staircase between rooms 318 and 319. This will bring you back to the second floor past the blockage south of room 214. Pick up theHandgun Ammoon the way.
In room 217,pick up the Handgun Ammoin the suitcase and step out onto the balcony. A book will be resting on the sun glass.Shoot the cracked panelthis is resting on to cause it to drop. This will fall onto the piano in the Lake Shore Restaurant, where you first met Laura. You can grab it now, or pick it up later. For now,head to room 215.
There’s nothing special to see here, though break the wall to pass intoroom 214and to open a shortcut back to the rest of the second floor,as well as a Health Drink.
For now, that’s the second floor sorted. Head back to the third floor and go to the Utility Room. Inside will beHandgun Ammo, Shotgun Shells, and the Boltcutters. These will be used as part of the locked suitcase puzzle, so keep them safe until later.
Quickly pop into the Conference Room to pick up the Cleaning Staff Memo and theRoom 107 Key.
OK, back to the first floor toopen room 107with our newly acquired key. Inside, you will find aHealth Drinkand anotherCleaning Staff Memo, telling you that actually the Fireplace Key is in the gardens. That’s our next stop, which can be reached by leaving room 107 south.
Be wary of the enemies in the garden, picking up theShotgun Shellsand the Health Drink along the way. In the gazebo at the very end, you will find theFireplace Key, finally. Head on up to the Conference Room on the third floor.
Before entering the Conference Room, pick up theRifle Roundsat the northern end of the hallway. Once you enter, you’ll be able to approach the fireplace toretrieve the Cinderella figurine. Congrats, except you’re not quite done. The doors lock behind you, and a fearsome enemy appears. Do you recall those monsters that crawled beneath the grates in the Otherworld version of South Vale? Well this is them above ground.
It’s fight is quite similar to Lip Flesh, with it climbing along the ceiling and occasionally dropping down to swing at James. It’s not an exceedingly complex boss, though it is very damn sturdy. You’re near the end of the game right now and the Lakeview Hotel has plenty of ammo.Unload everything you have into it until it’s dead.
There’s no reward or cutscene.This was more of a warning for later. You’ll understand once you get to it. For now, continue your search for the final figurine.
The Little Mermaid
Before you’re able to get the Little Mermaid, you’ll need to havefinished the locked suitcase puzzle and unlocked the Employee Sectionof the hotel. With those completed, you can read on.
The Little Mermaid Figurine doesn’t actually have an associated puzzle. Instead, once you reach the basement of the employee section, you will eventually work your way into the Venus Tears Bar. As soon as you enter, the fish tank will explode and theLittle Mermaid figurinewill come spilling out. Pick her up, and you have all of them collected. Pick up the ‘Better Leave…’ Strange Photo behind the bar before going further.
Leave through the previously locked door to link the basement back to the visitor section of the hotel. Oh, and don’t forget toreturn to the Employee Elevatoron the second floor to retrieve your items.
Opening The Suitcase
The three photos you pick up in the backroom of the Reading Room are not hints as to the password of the suitcase, buthints on how to open it altogether. This is a slightly elaborate series of events, so get ready.
Run to the Lake Shore Restaurant if you haven’t already to pick up the book you shot down. Turns out, it isn’t a book at all but a hollow one hiding acan openerinside.
Now go to the locked gate to the garden by the entrance of the Lakeview Hotel. Heading down past this open gate, you’ll find anotherfish statue with a bulb in its mouth. Remember the bulb you unscrewed in the backroom earlier? This is its replacement, though not quite yet.
Head back to the Conference Room on the third floor and head through the gap in the wall in the south of the room into room 316. Inside is some Handgun Ammo. Pop out onto the balcony and down intoroom 318as depicted in photo 2. Inside you’ll find atin of blood red paint. Don’t worry, it really is paint. Promise. There’s some Shotgun Shells too.
You can have everything you need to open the locked suitcase. Go to your inventory andcombine the paint can with the can openerto open the paint can. Thencombine the light bulb with the opened can of paintto get a red light bulb. Now all you have to do is return to the Reading Room’s backroom.
Put the red light bulb into the vanitywhere you previously removed the broken bulb. Immediately, the words ‘Deed Done’ will flash on screen, illuminated by the red light. This is the password for the suit case. Enter it to get theEmployee Elevator Keyas your reward. We’re one step closer to the end.
Exploring the Employee Section
Back at the Check-in, you picked up a letter that mentioned James' videotape was stored in the Employee section. Well that’s where you’re going now. Except this part of the game is a bit harder and scarier than any before.Head to the locked Employee Elevatoron the second floor to begin.
If you try to step into the elevator, a loud alarm will start blaring. There’s a weight limit, you see. There’s a locker nearby for James to deposit his items. There’s no math to this sadly, you do just have togive up everything on your person. That’s right, the entire employee section will be without any of your tools. No weapons, no healing, no flashlight, and no map.
You can, conveniently,keep James personal items on him, such as the letter and photo of Mary.
Once you exit the elevator, you will immediately be met withmultiple of the boss you just fought in the Conference Room, and you can bet they’re just as strong. Remember, you don’t have any healing right now. ensure way to the central room for safety as they can’t access this room.
There are two helpful items in this room - aHealth Drink, and the map to the employee section. Pick both of these up to give yourself some advantage. Next, you want to head to the Manager’s Office.
Solving The Gem Box
Inside the Manager’s Office, you will find aHealth Drink, some Shotgun Shells, and the Gem Box. Back in the Break Room, there was a safe. This is the safe holding James' videotape, and the Gem Box puzzle has the code to that safe. You want to solve it.
However, it is missing a series of cubes needed to align the image in the center of the box, so let’s find them. Head to the Manager’s Room to pick up the first of these, the Red Gemstone.
Next,head to the Pantry to find a Glimpse of the Pastitem to interact with, then pass into the Freezer Room to collect theBlue Gemstone. From here, pass to the Cafeteria to pick up aHealth Drink. Mind the enemy patrolling the since you have no means of fighting back, and pick up theGreen Gemstonewhile dodging them.
Interact with the stacks of bread to unlock the ‘It’s Bread’trophy, a reference to Silent Hill 3.
you may now return to the Manager’s Office.The aim here is to make the image align. You can actually see the correct alignment on a picture near the back of the room. Or you could follow our guide, your choice.
The order is as follows:
This will cause a bottom layer to pop out, with the numbers7414burned into it. This is your safe password.
Opening The Safe
Return to the Break Room and enter the password toretrieve James’ videotape and the Basement Key. Head north of the Break Room, avoiding the climbing enemies, to continue onward.
In the Basement, there’s not a whole bunch to discover. Your main objective now is to make it back to your items stored away in the Employee Elevator, though there’s still some work to get through. Another of those enemies from upstairs is prowling around here as well, andJames has far fewer places to hide.
First, head to the Maintenance Room. It’s locked at the door in the south, soenter it through the hole on the northern sideof the wall instead. In here, you can pick up thePump Valvewhich you will need to stop a burst pipe blocking your access.
Move through Liquor Storage and out to the Boiler Room.Attach the Pump Valveand twist it a few times to turn off the steam stopping James. Inside the Boiler Room, you will find aHealth Syringe and the Venus Tears Bar Key. Leave, and make sure topick back up the Valve Pump.
Open the door to the Venus Tears Bar with the key, and attach the Pump Valve toopen the door to the bar proper. This will cause an explosion, though it’s nothing you need to worry about. You have the Employee Section complete now, and you can return to your hunt for theLittle Mermaidabove.
Repairing The Music Box
You’re almost finished now. With the three figurines in hand,return to the Music Box by the Check-into finally finish your adventure in the Lakeview Hotel.
In case it’s been a while, make sure tosave your gamehere before doing anything else.
Each figurine has a specific spot in the Music Box, with Snow White on the left, Cinderella on the right, and the Little Mermaid in the back. With each placed, you must nowtwist their tracks until each of them can reach their respective doors. For Snow White and the Little Mermaid, this is quite simple. For Cinderella, there’s a slight bit more of a complication.
Snow White and the Little Mermaid both only move on their own discs.Cinderella has two parts to her own disc, and she also needs to briefly move onto Snow White’s disc to reach her own door. For the first two, simply align their discs so that both ends align with where they start and their doors.
Cinderella’s inner disc also moves when the outer disc moves. As such, turn the outer disc until it aligns to her and her door. At this point,move the inner disc until it connects the linesthat pass onto Snow White’s disc. This way, all three figurines can pass along with ease. This activates the next part of the puzzle.
A small prompt for each figurine will be displayed, reading as follows:
Each prompt has a key beside it to twist. The idea is to twist the key the number of times equal to that which is loved most in each story. For Snow White,the key is turned seven times. For the Little Mermaid, it istwisted five times. And for Cinderella,just the once. you’re able to now press the button beside reset to watch each figurine spin into their doors with glee.
The puzzle solved, James is giventhe third floor Corridor Key. This was the final stop before he could enter his old hotel room. Go inside,pop in the video tape, and finally understand just why James is in Silent Hill in the first place.